Returns must be made within 30 days of the original delivery date (except for when extensions are posted on our website for Holiday shopping).
For online purchases, please click the Submit a Request button below to contact Customer Service. Please select the Category "Return and Exchanges," then select "I need more information on how to make a return."
Pleas note, Royal Robbins does not provide pre-paid shipping labels for returns.
If you made your purchase at one of our retail stores, please visit or contact the store directly to do your return.