If you would like to make a return/exchange for an order that was paid for either wholly or in part with a Gift Card, you can follow the return instructions outlined in the following Help article: How do I return an item? When returning items that were paid for with a Gift Card, the Gift Card will be credited first, up to the original Gift Card balance. Any refund amount beyond the initial value of the Gift Card will be refunded to the credit or debit card on file for the order being returned.
If you have further questions about returning items paid for with a Gift Card, please Submit a Request below to contact Customer Service.